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Dunlop Demand Intelligence Product Innovation

How Dunlop turned emerging demand into its most successful product launch.

Demand Intelligence helped Dunlop see where the market was moving, what people were beginning to look for and which product opportunities were emerging.

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dunlopprotectivefootwear.com ↗︎
Dunlop
Footprint
100+ Countries
Impact
Most Successful Product Launch in Company History
Highlighted views
01 Market Intelligence +
02 Product Intelligence +
03 Consumer Intelligence +
Highlighted outcomes
First Women’s Line +
First Leisure Range +

Across Market, Product and Consumer Intelligence, Dunlop used Demand Intelligence to see where the market was moving, what people wanted and which opportunities were emerging, leading to its first women’s line and first leisure range.

The challenge

Seeing beyond existing products.

Dunlop designs and produces protective and leisure footwear for customers in more than 100 countries. Across those markets, differences in climate, culture and consumer needs make it increasingly complex to understand where demand is moving. Product development traditionally relied on sell-out data, reviews and marketplace signals, valuable but mostly showing how existing products were performing, not the outside-in view Dunlop was missing.

“We had always looked at our business inside-out, but what Trendata gave us was an outside-in perspective. It showed us the consumer language we were blind to.”
Colin Clark, CMO
The shift

From looking back to seeing ahead.

Trendata gave Dunlop an outside-in view of how consumer orientation and demand were changing across markets. Instead of relying only on signals from products already in market, Dunlop could identify emerging demand, changing product preferences and regional differences earlier, before those shifts were fully visible in sales and performance data.

“It was the first time we could see what people were really looking for, not just what we were already selling.”
Colin Clark, CMO
Demand Intelligence in practice

One market. Multiple views.

Dunlop could look at the same underlying demand from different perspectives, connecting market movement with changing product preferences and consumer needs.

Market Intelligence
See where demand is moving.

Follow how categories developed over time and how demand differed across markets and regions.

Product Intelligence
See what people are moving toward.

Changing demand around product categories, silhouettes, colours and characteristics.

Consumer Intelligence
Understand what drives demand.

Orientation behaviour behind the changing needs and language driving market demand.

The discovery

Two opportunities became impossible to ignore.

One of the clearest shifts was growing demand around women’s footwear, pointing toward silhouettes and proportions designed specifically for women, not an adaptation of an existing boot. At the same time, Trendata revealed growing demand around leisure footwear, a category that had previously played a secondary role in Dunlop’s portfolio.

“The data guided our design decisions, from silhouettes to colors. It enabled us to create a women’s line that wasn’t an adaptation, but a completely new product.”
Colin Clark, CMO
The impact

Faster decisions. Better products. Stronger results.

·Identify emerging demand earlier
·Develop products around changing consumer needs
·Uncover opportunities in women’s and leisure footwear
·Understand differences between regional markets
·Reduce reliance on assumptions in product development
·Bring more outside-in evidence into innovation decisions
“Before Trendata, product development was based on opinions. With Trendata, it became evidence-based.”
Daan van Doorn, Data Analyst
“This is the most successful product launch in the history of Dunlop.”
Colin Clark, CMO
The transformation

From product insight to continuous Demand Intelligence.

Today, Dunlop uses Trendata to follow how demand and consumer needs develop across its markets. Demand Intelligence provides a shared outside-in perspective for marketing, product and distribution teams, helping the organisation connect changing market demand with the decisions that follow.

“Trendata turned intelligence into alignment across marketing, product, and distribution.”
Daan van Doorn, Data Analyst

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Final thought

What is your market telling you before it shows up in sales?

See where demand is moving, what people are moving toward and which opportunities are emerging next.